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Please read these terms carefully before using the utility online payment website. The online payment service should not be utilized if you do not accept the following terms and conditions. These terms and conditions apply to all online payments made to Merzware.com.

All payments are subject to the following conditions:

• ·Your payment will take a minimum of 2-3 business days to debit your account. If your account is past due and has been interrupted for non-payment, you should contact the Finance Department at (209)565-8888.
• · If your account balance is not paid in full it may be subject to additional fees (late fees and reconnection fee). This includes partial payment and underpayment on account.
• · We cannot accept liability for a misapplied payment due to customer quoting an incorrect account number.
• · Neither can we accept liability if payment is refused or declined by the credit /debit merchant.

If the credit /debit card merchant declines payment, Merzware is under no obligation to bring this fact to the customer’s attention. Customers should check with their credit /debit merchant that payment has been deducted from their account. Confirmation of Payment You will receive a confirmation of your payment on your screen after you make the payment. You will have the option to print your receipt or have a copy email to your email address once your transaction has successfully completed.

Return Payment On any outstanding bill, including any fees and/or late charges, paid by the consumer with a check which as been returned to Merzware.com for nonsufficient funds shall be subject to a fifteen dollar ($5.00) charge. Any consumer whose check or bank debit has been returned unpaid within the past twelve (12) months shall pay outstanding bills, fees and/or late charges, as authorized by this chapter, in cash or by means of a certified check, money order or credit card. Only the credit card account holder shall authorize payment by means of a credit card. (Ord. 02-197 § 1; Ord. 00-183 § 4; prior code § 54.04)